Privacy Policy
Last updated: [16/11/2025]
This Privacy Policy explains how Imperial Trading Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit or interact with our website: https://imperialscoffee.co.uk (“the Website”).
We are committed to complying with the UK Data Protection Act 2018, the UK GDPR, and all other relevant data protection legislation.
1. Contact Details
Data Controller: Imperial Trading Ltd
Address: Suite S 7 Rays House, North Circular Road, London, United Kingdom, NW10 7XP
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
a) Information you provide directly
Name
Email address
Phone number
Company name
Enquiry message submitted via contact forms
b) Automatically collected data
Collected via cookies or analytics tools: – IP address – Browser type and version – Device type – Pages visited – Time spent on the website – Referring URLs
c) Cookies and tracking technologies
We use essential and analytics cookies. Full details are explained in our Cookie Policy.
3. How We Use Your Personal Data
We use your data for the following purposes:
To respond to enquiries submitted through the website
To provide information about our products and services
To improve website performance and user experience
To analyse website traffic
To maintain website security
We do not sell personal data to third parties.
4. Legal Bases for Processing
We process your personal data under the following legal bases:
Legitimate Interests: Responding to your enquiries, ensuring site security, and improving our services
Consent: When you accept optional cookies or subscribe to communications
Legal Obligation: If required to comply with applicable laws or regulations
5. Sharing Your Personal Data
We may share data with:
Service providers such as website hosting, analytics providers (e.g., Google Analytics), and email service platforms
Professional advisors (legal, financial, etc.) if necessary
Authorities where legally required
All service providers are required to keep your data secure and to process it only under our instructions.
6. International Data Transfers
Some service providers may process data outside the UK. When this happens, we ensure that: – Adequate protection measures are in place (e.g., Standard Contractual Clauses) – Data is transferred only where permitted by law
7. Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this policy, typically: – Contact form submissions: up to 24 months – Analytics data: up to 26 months (Google Analytics default)
8. Your Rights Under UK GDPR
You have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion (“right to be forgotten”)
Restrict or object to processing
Withdraw consent at any time (where applicable)
Request data portability
Lodge a complaint with the UK Information Commissioner’s Office (ICO)
ICO website: https://ico.org.uk/
9. Security Measures
We implement appropriate technical and organisational measures to safeguard your data, including: – Encryption (SSL) – Secure servers and firewalls – Restricted access to personal data
However, no online system can be 100% secure.
10. Links to Third‑Party Websites
Our website may contain links to external websites. We are not responsible for their content or privacy practices.
11. Children’s Privacy
Our website is not intended for children under 16, and we do not knowingly collect their data.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “last updated” date.
13. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us:
Address: Suite S 7 Rays House, North Circular Road, London, United Kingdom, NW10 7XP
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